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FAQ Sections
Port a phone number (LNP) to Anveo

Table of Contents
>>   Can I port an existing phone number to Anveo?
>>   How can I port a phone number?
>>   How much to port a phone number?
>>   How long will it take to port a number?
>>   Can I pay you more to have my phone number ported faster?
>>   It is 4 weeks and my number is not ported yet. Please do something!
>>   When can I cancel my service with existing provider?
>>   Will I be able to receive SMS/Text Messages on my number after it is ported to Anveo?
>>   Can I cancel an active porting request?

Can I port an existing phone number to Anveo?
We can port an existing phone number to Anveo in 30 countries.
You will be able to port in phone numbers from the above countries as long as the area code is covered by Anveo Phone Numbers coverage. A check will be made by our LNP department following the submission of the number you wish to port. Porting in Sweden is only available to users holding a valid Swedish organization number or a Swedish social security number.
How can I port a phone number?
To port a phone number you need to download Porting Authorization Form and email completed form to lnp@anveo.com along with a copy of the latest invoice from your existing provider. In some special cases when Invoice does not list a phone number or provider does not send invoices then a screenshot of provider's portal can be used. However, it will be up to the carrier to accept or decline such request.

DOWNLOAD PORTING AUTHORIZATION FORM HERE

When porting a phone number from Google Voice you need to UNLOCK the number for porting and take a screeshot showing that your number is unlocked for porting and email the screenshot along with porting authorization form.
How much to port a phone number?
CountryPorting Fee (USD per number)Est.Porting Time
business days
Geographic NumbersToll Free Numbers
AUSTRALIA$110$12030
AUSTRIA$53$5325
BELGIUM$24$2420
CANADA$15$1515
CROATIA$20$2015
CZECH REPUBLIC$95-15
DENMARK$45$4530
ESTONIA$29-20
FINLAND$165$16530
FRANCE$116$11620
GERMANY$101$10150
GREECE$29-20
HUNGARY$77$7715
ISRAEL$23-30
LITHUANIA$21-15
LUXEMBURG$77$7720
MEXICO$53-20
NETHERLANDS$25$14525
NEW ZEALAND$70-15
NORWAY$45-15
POLAND$14-15
PUERTO RICO$35-25
ROMANIA$55-20
SLOVENIA$14$1315
SOUTH AFRICA$85-15
SPAIN$35$3515
SWEDEN$50$22515
SWITZERLAND$45-25
UNITED KINGDOM$29$7520
UNITED STATES$15$1525
How long will it take to port a number?
On average it takes 3-5 weeks to port a number. Sometimes it may take longer. We do our best to expedite porting process, however, the porting process depends on other parties involved such as our carrier, losing carrier and your provider.
Can I pay you more to have my phone number ported faster?
No, there is not much we can do to accelerate porting process.
It is 4 weeks and my number is not ported yet. Please do something!
There is no way we can force the losing carrier to accept porting and set a switch day. The only option is be patient and let carriers do their job and port a number.
When can I cancel my service with existing provider?
You must maintain an active service with your existing provider while porting is in progress. Moreover, we suggest you do not make any changes in service during the porting. You can cancel the service after the number is successfully ported to Anveo.
Will I be able to receive SMS/Text Messages on my number after it is ported to Anveo?
A phone number ported to Anveo in USA, Canada or UK it be SMS enabled and thus capable of receiving SMS/Text Messages. Please note that SMS provisioning takes additional 5 business days after the number is ported to Anveo.
Can I cancel an active porting request?
Yes, a porting request can be canceled. However, there will be no refund of porting fee. Moreover, you may be subject to an additional fees in case Anveo incurred any costs associated with the porting request cancellation.
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