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Control WHEN and HOW to handle incoming calls taking your business/department/employee schedules into account.
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Your business phone line is available 24 x 7 but not all employees are necessarily available. Anveo gives you the flexibility to accommodate one standard schedule or as many individual schedules as you need.
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How Anveo Can Help / Business Case Example
Situation:
You want specific call handling for business calls made between 9:00 and 5:00. For after-hours calls, you want different call handling. Furthermore, customers who call an extension of an employee whose workday has ended should be able to dial another extension or leave a Voice Mail message.
Solution:
Visually configure your employees' call flows based on the requirements above.
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Example
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Use Date/Time Call control and configure schedules for your business phone line call flow as well as for employees' individual call flows.
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TIP! Anveo can even use Google Calendar to check schedules. Click here for more detailes.
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